FAQ

On the end date the workspace is closed: its agents stop running and its API keys stop working. For 90 days after that, the workspace owner can restore it by subscribing again. To have your data erased, contact us. We cancel your subscription, which ends at the end of the current billing period and is not refunded, and then erase your account data and login. Billing records are kept as the law requires, and some data, such as copies in backups and logs, remains until it expires.

Your invoices are listed in your workspace's billing settings.

Payments are processed by Stripe. You add a payment method when you activate billing for a workspace, and you can update it later from the workspace's billing settings. The methods offered are shown when you add one.

Yes. Choose Change plan in your workspace's billing settings. An upgrade starts within the hour, and a downgrade takes effect at the end of your current billing period.