Channel-aware agent recipes

export default function slackBehavior(pi) {
  pi.on('before_agent_start', (event, ctx) => {
    const external = ctx.external;

    if (external?.provider !== 'slack') {
      return;
    }

    const location = external.refs.threadTs
      ? 'an existing Slack thread'
      : 'a new Slack conversation';

    return {
      systemPrompt: `${event.systemPrompt}\n\nThis request came from ${location}. Reply concisely and do not repeat the full question.`,
    };
  });
}

export default function teamsBehavior(pi) {
  pi.on('before_agent_start', (event, ctx) => {
    const external = ctx.external;

    if (external?.provider !== 'microsoft_teams') {
      return;
    }

    const audience = external.refs.channelId
      ? 'a Teams channel'
      : 'a direct Teams conversation';

    return {
      systemPrompt: `${event.systemPrompt}\n\nThe audience is ${audience}. Keep the answer clear for everyone in that conversation.`,
    };
  });
}

pi.on('tool_call', (event, ctx) => {
  if (event.toolName !== 'lookup_private_customer_record') {
    return;
  }

  if (ctx.external && ctx.external.conversationType !== 'dm') {
    return {
      block: true,
      reason:
        'Private customer records can only be queried from a direct message.',
    };
  }
});

async function execute(_id, params, _signal, _update, ctx) {
  const external = ctx.external;

  return {
    content: [{ type: 'text', text: 'Request recorded.' }],
    details: {
      requestId: params.requestId,
      provider: external?.provider ?? null,
      conversationId: external?.conversationId ?? null,
    },
  };
}